Frequently Asked Questions
Q: Why use R. Lomas & Son to repair my flat roof ?
A: We are a family run business with over 45 years experience in the flat roofing trade. We specialise in flat roofs and only flat roofs so all our knowledge is in one specific area, ensuring you receive a quality professional job.
Q: How long is my guarantee valid for ?
A: Your flat roof is fully guaranteed for 10 years which is the guarantee of the manufacturer. If you do have a problem, however minor it is, we will be straight round to identify the problem and fix it for you.
Q: Are you insured in case of a problem ?
A: We are fully insured upto the value of 10 million pounds. We do not take chances when it comes to your home.
Q: Do I need to replace any timber work on my flat roof ?
A: When you give us a call and we come to assess the roof, one of our trained staff will be able to tell you if any timber work is needed. Roofing boards are sometimes needed as the old chipboard can crumble if water affected for a long time. It is usually very rare that structural timber needs replacing but in the event of this, all the necessary arrangements can be made as we have a full time joiner working along with us.
Q: Do you need to strip off my old flat roof before you start to fix the new one ?
A: Yes, the roof has to be taken off completely down to the boards if they are not rotten or right down to the existing joist. If it is not stripped down, the moisture that caused your roof to leak in the first place will be trapped underneath unable to get away.
Q: What type of materials do you use to re board my roof if it needs doing ?
A: We use an 18mm exterior grade ply wood which is fixed using 65mm nails.
Q: What method do you use ?
A: We use a high quality polyester membranes that look great and can last a lifetime. Specialist galvanised metal trims and lead cappings to walls and parapits finish the roof off to a very high standard. All areas are swept off and left tidy.
Q: But I can’t walk on the roof to clean my windows then as they will pierce the polyester membrane, won’t they ?
A: Not at all, it is quite safe to walk on your new flat roof.